Descripción
The Front Desk Assistant Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and supporting the Front Desk Manager in maintaining high standards of hospitality and efficiency.
Funciones
- Supervise front desk staff and provide guidance on guest service standards
- Manage front desk operations, including check-in/check-out processes, room assignments, and guest requests
- Handle guest complaints and resolve issues promptly and professionally
- Support the Front Desk Manager in maintaining accurate records and reports
- Collaborate with other departments to ensure seamless guest experiences
- Implement and maintain front desk policies and procedures
Trelawny
Ocean Coral Spring
Reception
Prestaciones
- Competitive Salary
- Health & Life Insurance
- Career Growth Opportunities
- Transportation
- Job Certification
- Uniform Provided
Requisitos
- Communicate effectively
- Lead and motivate a team
- Make well-informed decisions that align with organizational goals and objectives
- Analyze problems and identify effective solutions
- Prioritize tasks and manage time efficiently
- Maintain a strong attention to detail and ensure accuracy
- Understand and manage emotions effectively
- Provide excellent customer service
- Collaborate effectively with team members to build strong relationships and trust.
Notas Adicionales
Skills Required:
- Guest service expertise
- Leadership and team management
- Communication and interpersonal skills
- Problem-solving and conflict resolution
- Time management and organization
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