Housekeeping Supervisor

Descripción

The Housekeeping Supervisor will oversee the daily operations of the Housekeeping department, ensuring that guest rooms, arrivals, and departures meet our high-quality standards. You will be responsible for planning and distributing work to room attendants and floor assistants, supervising cleaning performance, and maintaining a comfortable, harmonious environment for our guests through effective team leadership and communication.

Funciones

• Team Leadership: Direct, motivate, and mentor the housekeeping team; promote continuous training and ensure productivity and professional growth.
• Operational Oversight: Plan and distribute daily tasks, monitor room status (arrivals, departures, and occupied rooms), and ensure all cleaning tasks are completed effectively and on time.
• Quality Control: Conduct routine inspections to ensure room standards, presentation, and cleanliness protocols are strictly followed.
• Maintenance Coordination: Utilize internal systems (e.g., Galileus) to report and verify the correction of maintenance failures in rooms and public areas.
• Inventory & Supplies: Monitor housekeeping offices and supply levels (linens, amenities, room supplies) to ensure teams are fully equipped for daily operations.
• Health & Safety: Prevent occupational hazards by instructing staff on the correct use of chemicals and Personal Protective Equipment (PPE); ensure compliance with safety regulations.
• Process Management: Manage deep cleaning programs, mattress rotation schedules, and ensure recycling programs are actively executed.